15/02/24 Newsletter: News Updates for Agents & Meet the Team!

happy new year! and to our partners celebrating the lunar new year, chuc mung nam moi… gung hei fatt choi…… gong xi fa cai!! it has been a great start to 2024 i am happy to announce to all our dedicated partners the expansion of our international recruitment, communications, and digital teams as many of you are aware, since covid, tiwa’s staffing was significantly reduced, and it has taken some years to re build to previous capacity levels we acknowledge that the last few years have been difficult for many of our partners working with us, and we wanted to take this opportunity to express our sincere appreciation for your time and patience during this challenging period, and for sticking with us! we are so pleased to advise we are now at full capacity and can now formally introduce you all to our wonderful, experienced team please take a look at our “meet the team” section in this newsletter, although i am sure many of you are familiar with some of these faces and may have already been in touch we have many exciting things planned for 2024 and look forward to sharing these with you as we meet face to face or online throughout the year, at industry events and recruitment activities, either here in perth or in your home country however, we cannot ignore the changing landscape, and as we wait to hear the outcomes and directives of the new migration strategy, please do not hesitate to contact any of us, if you have any questions in the meantime, rest assured, the western australian government continues to invest in the sector, and many new projects are underway, including regional bursaries and new facilities at tafe colleges throughout the state it would seem, wa is still “a place like no other” and there is no better place or time for your students to undertake a course of study at tafe western australia, or at our government schools our team is always here to support you, but if i can assist personally with anything, please do not hesitate to reach out to me, or ask your regional manager to arrange an appointment for us to connect i look forward to working with you all in 2024 chantelle dawkins associate director, recruitment, strategy and stakeholder relations australian migration review as many of our partners and agents are aware, the australian department of home affairs (doha) has recently undergone a review of migration policies and processes whilst some of the directions and guidelines are yet to be implemented, the priority processing of genuine students and granting of student visas, has started to take effect tiwa wishes to assure all our agents and partners that we will continue to adhere to doha guidelines, and maintain continuous monitoring of compliance risks, as standard practice within our international admissions and agent management processes refund policy given the unique situation for this semester, pending some visa delays, tiwa is continuing to communicate closely with students and agent partners, particularly where refunds are required refunds will be processed according to the tiwa refund policy, which can be found here the exception to this is where a student, due to visa delays from extenuating circumstances, cannot defer to an alternative intake date and is required to withdraw, an administration fee of aud$280 00 only will be applied for any queries regarding urgent deferrals or withdrawals, relevant to this situation, please contact mailto\ admissions tiwa\@dtwd wa gov au meet the team! chantelle dawkins associate director, recruitment, strategy and stakeholder relations chantelle has worked in the international education sector in western australia for the past 25 years, gaining extensive experience across the schools, elicos and vet sectors, working for tafe international and the western australia government during this time, chantelle has held various positions across a range of business units, specialising in international admissions, marketing and customer service chantelle recently moved into the associate director role for the international team, overseeing the recruitment and marketing (communications & events) teams, responsible for international strategy, stakeholder relations, marketing and events, for western australia’s tafe colleges and government schools chantelle is passionate about international education and welcoming international students into beautiful wa recruitment team alicia woods manager, international engagement alicia has extensive experience in the international education industry, working across all sectors (schools, elicos, vocational and higher education) in wa and nsw, for the past 20+ years alicia’s expertise is in leading international education teams, strategic marketing and global partnership development with qualifications in marketing, management and teacher education, alicia is a life long learner and passionate educator, currently undertaking a master of education by research, and continues, when time, to lecture and teach in the field alicia has experience in south east asia, north asia and european markets particularly, and speaks japanese having joined the tiwa team in october 2023, heading up the recruitment team, she is looking forward to reconnecting with old colleagues, as well as collaborating with new partners michael ingram regional manager, international relationships europe, latin america born and raised in zimbabwe, michael journeyed to perth as an international student to study marketing & media after some years working in advertising in harare and london, michael chose to return to perth for its opportunity and its lifestyle with experience working for navitas (curtin college), curtin university and murdoch university, across different market portfolios, departments and projects, michael has an excellent understanding of different sectors, partnerships, as well as business and marketing management in february 2017, michael joined tiwa as a regional manager, and has held a number of recruitment portfolios, building strong connections with our agents and partners this year michael will be managing europe and latin america, and still support the team with his long standing expertise in other markets, including southeast asia and africa michael will be taking a short break from tiwa to enjoy his long service leave and return to the office in july jerabel warren regional manager, international relationships southeast asia with over 20 years’ experience in the international education sector, jerabel began her career in creative design, publications, and marketing, before venturing into international student recruitment originating from malaysia, jerabel has had the privilege of representing institutions like stanley college and phoenix academy, overseeing markets in southeast asia and north asia these experiences have given jerabel the opportunity to develop and foster genuine connections and collaborative success with onshore and offshore agents, resulting in positive growth in student applications jerabel is excited to be contributing her skills and passion to the team and is looking forward to working together with partners and achieving great things for tiwa don yeh regional manager, international relationships south asia, africa & middle east don is passionate about connecting students with life changing opportunities in education to build a brighter future he has specialised in student recruitment, digital marketing and stakeholder engagement within the international education sector for over a decade his career journey has seen him contribute significantly to the sales and marketing departments of navitas college, in both perth and adelaide, as well as phoenix academy, and stanley college, and is excited to join the tiwa, state government team don specialises in strategic marketing and enjoys establishing meaningful connections with partners and students, whilst highlighting the unique opportunities that perth, wa, has to offer don speaks mandarin and hokkien, and has experienced international student life firsthand, providing a unique position to guide and inspire future generations adam quigley coordinator, interagency partnerships australia (local marketing & partnerships) with two decades of expertise in communications, sales, and digital marketing, adam quigley provides a range of services at tiwa currently serving as the coordinator of interagency partnerships, adam leverages his background to strengthen connections between tiwa and our valued onshore agent network a former tafe student himself, who progressed through to higher education, adam is responsible for developing strong relationships with onshore partners including universities, elicos partners, and local agents adam's sales driven focus and diverse professional history position him as a valuable asset to the tiwa team excited about collaboration with partners in the sector, and always available for coffee, he’s ready to give you the support you need to steer more students to a great future, through quality vocational education antoinette ryan prospective student advisor antoinette has extensive experience working at tiwa across a range of roles including finance, contracts and prospective student inquiries in her current role as prospective student advisor, she works closely with the team in assisting students, agents and partners online via and supports the regional managers in international student recruitment recruitment team contacts for any agent and student inquiries, marketing and admissions queries, please contact in the first instance, and then the regional manager for your country if they are not available, then a support team member, for your region, will be in touch europe, latin america isabel howells (acting regional manager) february – july 2024 mailto\ isabel howells\@dtwd wa gov au michael ingram (regional manager) on lsl till june 2024 mailto\ michael ingram\@dtwd wa gov au support team alicia woods, don yeh southeast asia jerabel warren (regional manager) mailto\ jerabel warren\@dtwd wa gov au support team don yeh, michael ingram (malaysia, vietnam, cambodia), wayde nash, alicia woods south asia, africa, middle east don yeh (regional manager) mailto\ don yeh\@dtwd wa gov au support team michael ingram, isabel howells (mauritius), adam quigley (south asia, middle east) north asia alicia woods (manager, international engagement) mailto\ alicia woods\@dtwd wa gov au support team china mailto\ alicia woods\@dtwd wa gov au hong kong mailto\ chantelle dawkins\@dtwd wa gov au taiwan mailto\ don yeh\@dtwd wa gov au japan, south korea mailto\ patricia bradbury\@dtwd wa gov au australia adam quigley mailto\ adam quigley\@dtwd wa gov au australia (local agents, partners and scholarship programs) support team chantelle dawkins, alicia woods, wayde nash communications and events team nicola erichsen manager communications and events nicola’s 20 years experience in international student recruitment and marketing commenced at universities in qld and canada over the past 14 years she has worked with tiwa as a regional manager, sales and marketing manager and now heads up the communications and events team her talented team members look after tiwa’s digital marketing, social media, communications and student experience and events patricia bradbury communications consultant / japan & korea market lead patricia's journey with tiwa spans over 24 years, during which she's taken on various roles across recruitment, admissions, and currently within the communications team leveraging this experience, she also helps manage the japanese and korean student markets with the recruitment team drawing from her four year residence in japan, patricia has developed a deep appreciation for its culture, language, and amazing food! lorrella pruiti student experience and events coordinator lorrella has been with tafe international wa for over 30 years and has worked in several roles and teams across the organisation including sales and marketing, communications and quality and compliance she is currently the events and student experience coordinator and is responsible for organising agent familiarisation trips, school and campus visits for large groups, student graduations, tiwa functions and events and last of all the student experiences for our international students lorrella’s time at tiwa has given her the experience and knowledge in all the courses we offer to students and has developed long lasting professional relationships with our agents, partner institutes, tafe wa colleges and students chris leather digital consultant as digital consultant, chris manages tiwa’s online market presence including the tiwa website and digital advertising campaigns chris developed a keen interest in marketing to diverse international audiences during five years at european head offices for tech and publishing companies angela ercegovich coordinator business partnerships angela has been with tafe international wa for over 24 years and worked in several roles across student services, admissions and compliance most recently angela has joined our sales and strategy team coordinating our regional agent training programs and developing articulation pathways between tafe and universities currently angela is working on some up and coming projects in our communications and events team tafe international western australia building b, level 2, 140 royal street, east perth, wa 6004 tel +61 8 9218 2100 email web https //www tafeinternational wa edu au/ cricos provider code 00020g/01723a rto provider number 52395 issue date february 2024